Harlow Council will collect and process the personal information you provide within this form in order to provide the service(s) you have requested, including in order to investigate your complaint/query.

Who will we share your personal information with?

Your personal information may be shared with other teams within Harlow Council and our contractors where appropriate. We will only share the information that is necessary in order for the service to be provided to you.

Your information will also be shared where the Council is under a legal obligation to do so, for example between our services and with other official organisations, such as the police and other government bodies.

Although it is not our intention to collect any other personal information and/or sensitive personal information (e.g. in respect of race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health or condition; sexual history or orientation; trade union membership), you may provide information of this type inadvertently when completing any of our online forms.

Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties unless you specifically ask us to do so.

How long will we keep your personal information?

How long we keep your personal information will depend on the reason it was collected.

For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject and our record retention policy please read our main privacy notice on our privacy notice page